Responsible Gambling
at Tojbet
Gambling at its best is entertainment — a way to add excitement to a cricket match between Pakistan and India, a PSL night fixture, or a UFC main event. At its worst, it can become a source of financial stress, anxiety and harm to the people you care about most. Tojbet takes responsible gambling seriously, not as a legal checkbox, but as a genuine commitment to every Pakistani player on this platform.
This page outlines the tools available to you, the warning signs to watch for, and where to find help if you or someone close to you needs it. Please read it carefully — and please use it if you ever need to.
Adults only — or the higher minimum required by the applicable license jurisdiction.
Tools That Keep You In Control
Tojbet provides, or signposts users to, a range of practical responsible gambling tools. Use them proactively — you do not have to wait until there is a problem.
Deposit Limits
Set a daily, weekly or monthly cap on how much money you deposit into your account. Once your limit is reached, no further deposits are accepted until the period resets or you request an increase — which has a mandatory cooling-off delay. Reductions take effect immediately.
Loss Limits
Set a ceiling on how much you can lose in a defined time period. When you hit your loss limit, betting and gaming activity is automatically suspended for the remainder of that period. This is one of the most effective tools for preventing chasing-loss behaviour.
Session Time Limits
Set the maximum time you want to spend in a single gaming or betting session. When your time limit is reached, you will receive a clear notification and be prompted to take a break. Extended sessions are strongly associated with impulsive decision-making — time limits are simple but effective.
Cooling-Off Period
Take a short, time-defined break from gambling — from 24 hours to several weeks — without permanently closing your account. During a cooling-off period, you cannot place bets, deposit funds or access gameplay features. The break is enforced by the system, not dependent on willpower alone.
Self-Exclusion
Self-exclusion is a formal, longer-term break from gambling — typically from six months upwards, with options for permanent exclusion. Once active, it cannot be reversed until the agreed period expires. Any attempt to re-register during self-exclusion will be blocked. If gambling is causing real harm, this is the tool to use.
Reality Checks
Enable periodic pop-up notifications during play that display how long you have been playing and your net position (win/loss) for the session. Reality checks interrupt the flow of play and give you a factual, numbers-based view of your session — helping you make a deliberate choice about whether to continue.
How to activate these tools: All responsible gambling tools are available through your account settings once logged in. To request self-exclusion or if you need immediate help setting a limit, email [email protected]. Support is available in English and Urdu. There is no charge, no waiting period for reductions, and no judgment.
Strictly 18+ — No Exceptions
All content and Services on the Tojbet platform are strictly for adults aged 18 years and above — or the higher minimum age required by the applicable license jurisdiction. This is not a suggestion. It is a hard requirement that we enforce through mandatory identity and age verification.
Age verification (KYC) is required before any withdrawal is processed and may be triggered at any point during your use of the platform. Accounts found to belong to users under the minimum eligible age are closed immediately. Any associated funds are held pending investigation before being handled in accordance with our legal obligations.
The 18+ age restriction does not imply that gambling is legal for all adults in Pakistan. Pakistani users must independently verify their obligations under the Prevention of Gambling Act, 1977 and any other applicable legislation before accessing gambling services. Tojbet does not provide legal advice.
If you think a minor may be accessing this platform — whether your own child or someone you know — please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
Steps to Keep Minors Safe
Use Device Parental Controls
Enable parental controls on shared smartphones, tablets and computers to prevent minors from accessing gambling platforms. Both Android and iOS offer built-in restriction settings in Pakistan-available devices.
Never Share Account Credentials
Your Tojbet account login details must never be shared with anyone — including family members. One person, one account. Sharing credentials with a minor — even unintentionally — is a serious breach of these Terms.
Log Out After Every Session
Always log out of your account on shared devices after each session. Do not leave sessions open unattended on a device that may be accessible to children or teenagers in your household.
Talk to Young People About Gambling
Open conversations with young people about gambling — what it is, why it carries financial risk, and why it is strictly for adults — are one of the most effective prevention tools available.
Understanding Your Account Limits
| Limit Type | What It Controls | Available Periods | Effect When Reached | Reduction | Increase |
|---|---|---|---|---|---|
| Deposit Limit | Maximum amount you can deposit into your account | Daily / Weekly / Monthly | Deposits blocked for remainder of period | Instant | Mandatory cooling-off period applies |
| Loss Limit | Maximum net loss you can sustain | Daily / Weekly / Monthly | Betting and gaming suspended for remainder of period | Instant | Mandatory cooling-off period applies |
| Wager Limit | Maximum total value of bets you can place | Daily / Weekly / Monthly | Further bet placement blocked for remainder of period | Instant | Mandatory cooling-off period applies |
| Session Time Limit | Maximum continuous time in a single session | Per session (custom duration) | Notification issued; session prompts logout or break | Instant | Adjustable; no cooling-off for moderate changes |
| Cooling-Off Period | Temporary suspension of gambling access | 24 hrs / 7 days / 30 days / Custom | Account access suspended; deposits and play blocked | Instant | Cannot be shortened once active |
| Self-Exclusion | Formal, extended break from all gambling | 6 months / 1 year / 5 years / Permanent | Full account suspension; re-registration blocked | Instant | Cannot be reversed until period expires |
Limit settings and activation are managed through your account. For immediate assistance activating any limit or initiating self-exclusion, email [email protected]. We prioritise responsible gambling requests and aim to respond same-day on business days.
Warning Signs of a Gambling Problem
Problem gambling does not always look dramatic from the outside. It often starts gradually — a slightly bigger bet, one more session late at night, a slight evasiveness about money. The signs below are recognised indicators that gambling may be becoming harmful. If several of these apply to you or someone you know, please take them seriously.
There is no shame in recognising a problem. The courage is in doing something about it early — before it affects your finances, your relationships and your wellbeing in ways that take far longer to repair.
If you answered "yes" to three or more of the warning signs on this page, we strongly encourage you to use the self-exclusion tool or contact our support team immediately. Please do not wait.
Chasing Losses — Placing more bets to try to recover money you have already lost. This is one of the most common and dangerous patterns in problem gambling and almost always makes the financial situation worse.
Hiding Your Gambling — Lying to family members in Karachi, Lahore, Islamabad or wherever you live about how much time or money you spend gambling, or feeling you need to conceal your activity.
Needing Bigger Bets — Finding that the same stake no longer gives the same excitement, so you gradually increase your bets to feel the same rush. This is a form of tolerance, similar to substance dependency.
Gambling with Money You Cannot Afford — Using funds set aside for rent, groceries, utility bills or family obligations to gamble. Borrowing money — including via JazzCash, Easypaisa or personal loans — specifically to fund gambling.
Gambling to Escape or Cope — Using gambling as a way to deal with stress, anxiety, boredom, depression or difficult life situations. Gambling may briefly numb these feelings but consistently makes the underlying situation worse.
Neglecting Responsibilities — Missing work, neglecting family obligations or withdrawing from social relationships in Rawalpindi, Faisalabad, Multan, Peshawar or wherever you are based because of time or money spent on gambling.
Unsuccessful Attempts to Stop — Repeatedly trying to cut down or stop gambling and failing to do so. Feeling restless, irritable or anxious when not gambling.
Ask Yourself These Questions
The following questions are adapted from recognised responsible gambling self-assessment frameworks. They are not a clinical diagnostic tool, but they can help you reflect honestly on your relationship with gambling. Read each question and answer honestly — nobody else sees your answers.
If you answer "yes" to three or more questions, or if even a single question causes you discomfort or recognition, we recommend speaking to a professional counsellor or using the self-exclusion tool available through your Tojbet account.
Have you ever spent more money or time gambling than you originally planned to?
Have you ever gambled to escape problems, relieve stress or improve your mood?
Have you ever felt the need to bet more and more money to feel the same level of excitement?
Have you ever chased losses by immediately returning to gambling to try to win back money you had lost?
Have you ever borrowed money — from family, friends or financial services — to fund gambling?
Have you ever hidden gambling activity or its financial consequences from family members or people close to you?
Has anyone close to you — a partner, parent, sibling or friend — ever expressed concern about your gambling?
Have you ever tried to stop, reduce or control your gambling and found yourself unable to do so?
Has gambling ever caused significant disruption to your work, studies, family life or financial obligations?
Do you sometimes feel anxious, irritable or restless when you are not gambling or when you are trying to stop?
Tojbet's Responsible
Gambling Pledge
Responsible gambling at Tojbet is not a page buried in a footer — it is a genuine operational commitment. We actively monitor patterns of play, train our support team to identify at-risk behaviour, and build protective tools into the platform as standard, not optional add-ons.
We believe that a sustainable, trustworthy platform serves its users honestly — and that means being equally honest when gambling is becoming harmful. The following pledges represent what you can expect from Tojbet at all times.
We Will Never Encourage Chasing Losses
Tojbet will not send promotional communications specifically targeting users who have recently experienced significant losses. Chasing is a harm pattern, not a marketing opportunity.
We Will Respect Self-Exclusion Requests
When you self-exclude, we enforce it fully. We will block re-registration attempts during the exclusion period and will not send promotional emails to self-excluded users.
We Will Respond to Responsible Gambling Requests Fast
Requests to set limits, initiate cooling-off periods or self-exclude are treated as high priority. We aim to respond same-day on business days — and reductions take effect immediately.
We Will Not Market to Minors
Tojbet will not engage in marketing practices that are likely to appeal to minors or that target individuals below the minimum age threshold. Age verification is mandatory.
We Will Be Transparent About Risk
We will always clearly state that gambling involves financial risk. We will not publish misleading win probability claims, exaggerated jackpot figures or success-only narratives that downplay the reality of loss.
How to Take Action Right Now
If any part of this page has resonated with you, here is what you can do immediately. None of these steps require a long process — they take minutes.
Step 1 — Request Self-Exclusion
Log in to your account settings and navigate to the Responsible Gambling section to activate self-exclusion. If you are unable to access your account, email [email protected] with the subject line "Self-Exclusion Request" and it will be processed as a priority.
Step 2 — Set or Lower Your Limits
Even if you are not ready to self-exclude, reducing your deposit and loss limits right now creates an immediate practical barrier. Reductions take effect instantly — set them lower than you think you need. You can always make a deliberate, considered choice to increase them later, with a mandatory cooling-off delay.
Step 3 — Talk to Someone
Contact our support team at [email protected] in English or Urdu — no judgment, no complicated process. Or speak to a mental health professional or counsellor in your city, whether Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar. You do not have to deal with this alone.
Tojbet Support Contact:
Email: [email protected]
Languages: English and Urdu
Response time: Typically within 24–48 hours on business days.
Responsible gambling requests are treated as priority.
Professional Support:
If you are struggling, please seek professional help from a licensed
counsellor or mental health professional in your area. Your General
Physician (GP) or local health clinic in Pakistan can provide
referrals to appropriate mental health services. Early intervention
is far more effective than waiting until the situation becomes severe.
Tips for Gambling Responsibly
If you choose to gamble, these practical habits make a genuine difference. They are the behaviours that separate recreational play from problem gambling.
Set a Budget Before You Start
Decide on a fixed amount — say PKR 500 or PKR 1,000 — that you are entirely comfortable losing before you open the platform. This is your entertainment budget, not an investment. When it is gone, the session ends.
Never Chase Losses
If you are down, the instinct to "win it back" is powerful and almost universally harmful. Walk away. A loss is a completed session cost. Chasing it with more bets typically leads to larger losses, not recovery.
Take Regular Breaks
Sustained sessions impair decision-making. Set a session time limit in your account, or simply commit to stepping away every 30–45 minutes. Make tea, go for a walk, check in with family. The game will still be there.
Never Gamble When Emotional
Gambling when stressed, angry, tired, drunk or grieving produces poor decisions and is directly associated with accelerated problem gambling. If your emotional state is elevated, skip the session entirely.
Keep It Social and Balanced
Gambling should be one entertainment option among many — not the only one. Maintain balance with other activities: watching cricket with friends, family time, outdoor activities and social connections outside the platform.
Understand the Odds
The house has an edge in every casino game. Sports betting can be won and lost. No betting system, strategy or "guaranteed" tip changes the fundamental mathematics. Bet because you enjoy it — not because you expect to profit long-term.
Play on Tojbet — Play Responsibly
Tojbet is built for Pakistani players who want honest, transparent information and a platform that genuinely cares about responsible play. Explore our guides, use the tools available, and if you ever need help — we are here.
Related pages: Terms & Conditions | Privacy Policy | About Us